My name is Renee Pace. I founded Excellence in Housekeeping, Inc. in 2001. Frustrated by one-size-fits-all franchise services with different staff every week and small one or two-person companies that weren’t reliable due to their personal circumstances, my vision was to create a custom cleaning service that I would want to use; a service that would perform excellent service, detail-oriented and reliable. I knew that if I would value that type of service, so would other people with demanding schedules and exacting standards.
We’ve been able to consistently grow the business because of the excellent reputation that we’ve established right here in Seattle. Today we have over 400 customers in the Seattle (including West Seattle) neighborhoods of Belltown, Downtown, Queen Anne, Magnolia, and Capitol Hill. We offer services to single-family homes and condominiums. We are recommended by concierges and property management companies responsible for the most exclusive condominiums in Seattle. We are proud to say that we have an outstanding client retention rate and that most of our new business comes from word-of-mouth.
What really sets Excellence in Housekeeping, Inc. apart from our competition is that we are a concierge-style cleaning service. We understand that one size does not fit all. We can customize our services to meet your unique needs. That includes frequency of cleanings, the tasks we perform, including special requests for specific cleaning supplies, laundry services for towels and linens, window cleaning, etc.
We also understand that our clients want to know who is coming into their home. We run criminal background checks on all employees. They are reliable, trustworthy, and friendly! All employees complete a 30-day training and are partnered with a tenured employee until completing our evaluative process. We are proud that we have an excellent employee retention rate as well. We strive to schedule the same crew to work in our client’s homes. Not only can you feel comfortable knowing that the crew can be trusted, it makes cleanings more efficient, which saves you money!